1.the top part of a business letter

日期：date: 23 december XX

地址：mr. james green

sales manager

bbb plc

55-60 old st, london e6 6hg

稱謂：dear mr. green (dear gentlemen, dear sir, dear sirs, dear madam)

2.the body part of a business letter

標題（可以不要）

正文

3. look at the two endings of business letter below. notice the useful phrases that are used in these letters.

(1)please let me know if this is convenience.

i look forward to hearing from you.

best wishes

yours sincerely,

(signature)

ms. gillian janes

personnel nanager

(2)please phone us to confirm the details.

we look forward to receiving your comments.

yours faithfully

(signature)

for ms. gillian jones

personnel manager